![]() The brand added locations at Franklin St. Still a great gym, but if your living situation may be unstable for a year and you may have to leave town, think twice before having to deal with Victoria. Equinox has deep roots in Boston, opening its first location on Dartmouth St. Though in most circumstances, I found the customer service and community to be very kind and supportive, this treatment was pretty egregious. Our flexible workspace offers all-inclusive amenities and prime location near. As someone who has referred multiple friends to Equinox in the past, she did not at all attempt to make my departure a pleasant experience, and now I would think twice about joining another Equinox branch elsewhere. Productive workdays await at Industrious at Copley in Bostons Back Bay. When I reached out to the operations manager, Victoria Carroll, she dodged my multiple inquiries despite our past correspondences. ![]() I had to cancel my membership after accepting a job in a new city, and they ended up adding ridiculous fees. It was an awesome gym with fantastic amenities, equipment, and classes - there was something about it that got me out of bed in the morning instead of hitting snooze to sleep in through my allotted gym time. I've been a member of Equinox for a year now.
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